Refund policy

At HS Online, customer satisfaction is important to us.

Exchange Eligibility

• We offer Exchange Only. Refunds are not available.

• Exchange requests must be made within 7 days of receiving the order.

• Products must be unused, in original condition, and with original packaging.

• Items damaged due to misuse or normal wear and tear are not eligible for exchange.

Exchange Process

To request an exchange, please contact us within 7 days through:

Email: hsonline426@gmail.com
WhatsApp: 03109212123

Please provide your order number, product details, and reason for exchange.

After approval, exchange instructions will be provided by our support team.

HS Online reserves the right to refuse exchanges that do not meet the above conditions.